Thanks for shopping at Dubai Fashion News. We want you to be thrilled with your products. So, if you are not entirely satisfied with your purchase, we’re here to help.
Please read below the steps to return your product and get your money refunded, and if you have any other question, please send us an email to firstname.lastname@example.org or a message through wassup +971 555 752608.
Your happiness is our number 1 priority!
As per the law, you have 14 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused. That means in the same condition that you received it and with the original labels on.
- The item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
We really hope you don’t need to return any item but if you do, please let us know via email as soon as you can and make sure you send the item back to us within the 14 days return policy.
We provide two options to refund the purchase. Either you can have Dubai Fashion News store credit or if you used credit/debit card to pay for the purchase, we can refund to your credit/debit card.
Once we receive your item, we will inspect it and notify you. We will notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (if that was your original method of payment) or if you prefer, as store credit.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Dubai Fashion News Store credit will be immediately applied to your account once return and refund are confirmed.
Unless there is a default on the item, you will be responsible for paying for the shipping costs for returning your item. Shipping costs are nonrefundable, so they will be deducted from your refund.
If you have any questions on how to return your item to us, please contact us via email at email@example.com or send us a message through wassup +971 555 752608.
We are here to help!
Dubai Fashion News Team